Contact us

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Customer Care/Business Hours

Our website is available to you 24 hours a day, 7 days a week, 365 days a year for your shopping convenience. Please phone 1300 650607 or 1300 VETPRO (838776) during East Coast Standard Time business Hours, 8.30am-5.00pm Monday to Friday. Fax 1300 720453.

Order Tracking

Orders you have placed (Reviewing an order, tracking a shipment) can be tracked by logging in using the tab above, then following the link. Further information may be obtained if needed by emailing us at help@vetproductsdirect.com

Frequently Asked Questions

If you have any questions about our prices, policies, or procedures, check the Help tab above, or you can mail us at help@vetproductsdirect.com

Orders via web

If you have any questions about our prices, policies, or procedures, we recommend you check the help tab above or contact us at help@vetproductsdirect.com

Catalogues

These are available for Australian resident customers only. Please email your name and address details to catalogue@vetproductsdirect.com

Retail Showroom Address

Residents of Brisbane, Australia can visit our retail showroom at 971 Nudgee Road Banyo between 8.30am and 5.00pm Mon-Fri.